Privacy Policy

Effective date: 1st August 2023

Introduction

i-CATS University College (“iCATSUC,” “we,” or “us”) is committed to protecting the privacy of its users. We protect the privacy of that information for you in accordance with applicable privacy laws and regulations, as well as the Institution’s own policies. This Privacy Policy describes how we collect, use, store, transfer and/or process and disclose personal information that we collect from or that you provide when you:

Visit our website (the “Website”);
Use the services (the “Services”) that we provide; or
Communicate with us.

Information We Collect

We collect personal information from you when you use our Website or Services, such as when you register for an account, apply for courses or programmes, or contact us through our online forms. The types of personal information we collect may include:

Identifying information such as your name, address, email address, phone number, and other contact details
Demographic information such as your age, gender, and nationality
Academic and employment information such as your education level, job title, and company name
Other information you provide to us in connection with your use of our website.

We may also collect information about your use of our website through cookies, web beacons, and other tracking technologies. This information may include your IP address, browser type, operating system, referring/exit pages, and other usage information.

Use of Information

We use your personal information for the following purposes:

To provide you with educational services, including course registration and program information
To communicate with you about our programmes, services, and events, including through email, postal mail, and other channels
To manage our website and other services, including technical support, troubleshooting, and analytics
To comply with legal and regulatory requirements, including reporting requirements and requests from government agencies
To protect our rights, property, and safety, and those of our website users.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

To our employees and contractors who need the information to perform their duties, including those who provide support services such as IT, facilities, and security.
To our service providers who provide services to us, such as website hosting, data analysis, and payment processing, subject to appropriate contractual protections.
To government agencies and other third parties as required by law or regulation, including for public health and safety purposes.

We will not sell or rent your personal information to third parties for marketing purposes.

Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We take no responsibility for, and exercise no control over the organisations, views, or accuracy of the information contained on other sites or services.

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include administrative, physical, and technical safeguards, such as encryption, firewalls, access controls, and employee training. However, we cannot guarantee the security of your information, and we are not responsible for any unauthorized access to or use of your information.

Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use our website and services. You may also opt-out of receiving certain communications from us, such as marketing emails, by following the instructions in the communication.

In addition, you may have the right to access, correct, or delete your personal information, subject to applicable laws and regulations. If you wish to exercise these rights, please contact us using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. The effective date of the current policy is at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Governing law

This Privacy Policy shall be governed and construed in accordance with the laws of Malaysia, whose courts shall have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.