In line with our vision

To be an Exemplary Educational Institution of Choice, Producing Future-ready Graduates, we pledge to provide the highest quality services as follows:

• Deliver services with a high degree of professionalism in a customer-centric setting.
• Ensure students’ and staff’s satisfaction with facilities and services provided at all times.
• Optimize community outreach impact through collaborations with relevant stakeholders.
• Foster inclusive and sustainable approaches in the use of university resources.
• Acknowledge receipt of complaints, comments, feedback, suggestions, enquiries or requests on the University facilities and services within 24 hours.
• Take action on complaints, suggestions, enquiries and/or requests on the University facility and services within two (3) working days.