DIPLOMA IN HOTEL MANAGEMENT
The programme explores various themes across the dynamic canvas of hospitality industry including travel and tourism, lodging, food service, meetings, conventions and expositions, and leisure and recreation.
The Diploma in Hotel Management programme equips students with the relevant knowledge and skills to enable them to thrive in the hospitality industry. On completion of the programmes, graduates can explore a wide range of career opportunities in the hospitality industry. Indeed, amidst the dizzying pace of development, countries around the globe are opening their doors to welcome tourists from abroad. Coupled with the ongoing drive to boost domestic tourism, this has resulted in a host of career opportunities for qualified and talented individuals who relish the opportunity to be part of the wave of innovation that has become the hallmark of the hospitality industry.
Graduates can look forward to applying for the following positions: Front Desk Officer, Reservationist, Guest Service Agent, Food and Beverage Supervisor, Housekeeping Supervisor, Sales and Marketing Executive, Food Preparation Officer, Guest Relations Executive, Banquet Coordinator, Event Planner, Catering Business Entrepreneur, Restaurant Owner, Hospitality Lecturer, etc. Graduates may also further their studies in a range of degree programmes. .
The programme educational objectives are
I. To ensure that students acquire relevant technical knowledge and associated hands-on skills in-line with the industry requirement.
II. To produce graduates who possess effective communication skills and demonstrate good leadership quality in an organization.
III. To equip students with the capability to solve hospitality related issues innovatively, creatively and ethically.
IV. To produce graduates who are able to demonstrate managerial and entrepreneurship skills and recognize the need of lifelong learning for successful career advancement.
i. SPM/SPMV or its equivalent with minimum 3 credits;
ii. UEC with Grade B in 3 subjects;
iii. O-Level or its equivalent with Grade C in 3 subjects;
iv. Passed Certificate in related field with CGPA of 2.00;
v. Completed/ Passed Skill Kemahiran Malaysia (SKM) Level 3 in related field with 1 credit in SPM Level or its equivalent;
vi. SMU3/SMA/SMK/MA with average mark of 55 AND English Language Proficiency Requirement: IELTS with score of Band 5.0;
vii. Any other equivalent qualification(s) recognized by the Malaysian Government.
The minimum time for Full-time study to complete a module shall be 2.5 years (4 months OJT).
Hospitality Today: An Introduction
Communications in Hospitality and Tourism
The Lodging and Food Service Industry
English for Professional Purposes
Kemahiran Membuat Keputusan
Food Safety Management
Management of Food and Beverage Operations
Food and Beverage Control
International Ecology and Sustainable Development
Managing Service in Food and Beverage Operations
Basic Hotel and Restaurant Accounting
Managing Hospitality Human Resources
Computer Applications and the Hospitality Industry
Managing Front Office Operations
Managing Housekeeping Operations
Security and Loss Prevention Management
Leadership and Management in the Hospitality Industry
Hospitality Sales and Marketing
Marketing in the Hospitality Industry
Supervision in the Hospitality Industry
Hospitality Facilities Management and Design
Contemporary Club Management
Latihan Industri (4 months)